Q: How do I schedule an appointment?

A: You may schedule an appointment by calling the Health Center closest to you. If you’re not sure which one to go to, check our locations or call 1-800-230-PLAN.

Q: What should I bring with me to my appointment?

A: Most importantly, you must bring photo ID for yourself and anyone coming with you. You will not be seen without ID. You should also bring your insurance card, if appropriate. To save time, you can also download and print our Medical History and Demographics forms. Fill these out and bring them with you at the time of your appointment – do not mail them.

Q: I do not have medical insurance. How much will I have to pay?

A: No one is turned away because they do not have insurance or can not afford our services. If you do not have medical insurance or choose not to use it, you will be charged based on your household income. Our clinic staff will work with you to determine a fee that is appropriate.

Q: Will anyone know I was there?

A: No one outside our Health Center will know you visited PPCC if you don’t want them to, even if you are under 18 (abortion procedures do require parental consent). We feel confidentiality is very important. At the time of your visit, we will ask you how we may contact you to make sure your information is kept personal. You do not need to bring anyone with you if you do not want to and you do not have to use your health insurance, even if you have it.

Q: What is an annual exam?

A: These are important, regular visits with your gynecologist that help you stay healthy. The exam often includes talking about your personal, family, sexual, and medical history, lab tests and screenings for STIs, counseling, a breast exam, and a pelvic exam, including a pap test.

Q: What is a pap test?

A: A pap test is a small sampling of cells from the cervix that is used to detect abnormalities and the presence of pre-cancerous conditions. This is a routine test and is very important.

Q: What if the results of my pap test are abnormal?

A: Remember, most abnormal pap tests do not mean cancer. Pap tests help detect abnormal cells, symptoms of STIs, infections in the cervix or concerns related to menopause. Your clinician will advise you on what next steps to take.

Q: What kind of STIs do you test for?

A: At your request, or at the request of your clinician, you can receive confidential testing for chancroid, chlamydia, cytomegalovirus, genital warts, gonorrhea, hepatitis B virus, herpes, human immunodeficiency virus (HIV), human papilloma virus (HPV), pelvic inflamatory disease, pubic lice, scabies, trichomoniasis, and urinary tract infections.

Q: What about HIV tests?

A: PPCC offers HIV counseling and testing that is both free and confidential. Contact any one of our Health Centers to schedule an appointment.

Q: How about birth control?

A: It is very important that you protect yourself against unwanted pregnancy or STIs. There are many different ways to protect yourself and your needs will change throughout your life. Our clinicians are here to help you make the best choice for you at this time.